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Collection notice

The University of Melbourne is committed to protecting your privacy by meeting its responsibilities under applicable privacy laws, as detailed in the privacy collection notice

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Yes, I would like to receive information about studying at the University of Melbourne, including course and study updates, event invitation and market research

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Privacy Notice

Privacy Notice (Relationships and Engagement)This privacy notice applies to anyone who interacts with the University of Melbourne (“University”) in the ways described in the table below. This includes students, staff, alumni, supporters of the University and the general public.Why we collect your personal informationThe University collects and processes your personal information to:<ul><li>manage your interaction and relationship with the University;</li><li>facilitate our events, communications and fundraising;</li><li>administer your communications profile, and your consent and preference settings;</li><li>maintain up to date information in our relationship management systems;</li><li>improve our services and your experience with the University, and</li><li>inform general business analysis, administration, quality assurance, reporting and planning activities.</li></ul>The “processing&quot; of personal information refers to all activities relating to the management of your personal information, from its collection and use, through to its storage and disposal, and everything in between.What we collect and howWe will process your personal information as necessary for our legitimate interests or with your consent, in accordance with applicable privacy laws, and only under the following circumstances:<ul><li>for the purpose for which it was collected;</li><li>a related purpose which you might reasonably expect;</li><li>where you have consented to the processing; or</li><li>if we are required or permitted to do so by law.</li></ul>We collect personal information directly from you wherever possible, unless otherwise specified. Your personal information may be processed in different ways, depending on the nature of your interaction with the University as described in the following table.<table class="ql-table-blob" border="0" style="width: 784px; color: rgb(68, 68, 68);" width="100%"><tbody><tr style="height: 36.85pt;"><td colspan="1" rowspan="1" width="28%" style="padding: 0cm 5.4pt; width: 206.062px; border: 1pt solid windowtext; height: 36.85pt;">Interaction with the University</td><td colspan="1" rowspan="1" width="71%" style="padding: 0cm 5.4pt; width: 546.188px; border-top: 1pt solid windowtext; border-right: 1pt solid windowtext; border-bottom: 1pt solid windowtext; border-left: none; height: 36.85pt;">Data collection, use and disclosure</td></tr><tr><td colspan="1" rowspan="1" valign="top" width="28%" style="padding: 0cm 5.4pt; width: 206.062px; border-right: 1pt solid windowtext; border-bottom: 1pt solid windowtext; border-left: 1pt solid windowtext; border-top: none;">Receive promotional communications</td><td colspan="1" rowspan="1" valign="top" width="71%" style="padding: 0cm 5.4pt; width: 546.188px; border-top: none; border-left: none; border-bottom: 1pt solid windowtext; border-right: 1pt solid windowtext;">When you express interest in or interact with the University, we may ask if you would like to opt-in to receive information about relevant courses, programs and events happening at the University of Melbourne.Where you have opted-in, we will send you information and promotional messages using various contact methods including email, phone, SMS and post. This may include information about our services, research, activities, or requests to provide feedback and participate in market research.
You can unsubscribe at any time by following the unsubscribe prompts in our communications or by changing your consent and preference settings in your <a href="https://your.unimelb.edu.au/secure/s/login?ec=302&amp;startURL=%2Fsecure%2Fs%2Fcommunication-preferences" style="color: blue;" target="_blank">communications profile</a>.</td></tr><tr><td colspan="1" rowspan="1" valign="top" width="28%" style="padding: 0cm 5.4pt; width: 206.062px; border-right: 1pt solid windowtext; border-bottom: 1pt solid windowtext; border-left: 1pt solid windowtext; border-top: none;">Submit an enquiry, request, or expression of interest</td><td colspan="1" rowspan="1" valign="top" width="71%" style="padding: 0cm 5.4pt; width: 546.188px; border-top: none; border-left: none; border-bottom: 1pt solid windowtext; border-right: 1pt solid windowtext;">Details you provide when submitting an enquiry or registering your interest in a University service are used to manage and correspond with you about your enquiry, request or expression of interest.

On specific occasions, your information may be provided to third parties external to the University, if this is required to address your enquiry or fulfil your request. For example, if you express interest in a scholarship sponsored by an external organisation your information may be shared with the sponsor if necessary. This will depend on the specific nature of your enquiry or request and will be made clear at the time of your submission.</td></tr><tr><td colspan="1" rowspan="1" valign="top" width="28%" style="padding: 0cm 5.4pt; width: 206.062px; border-right: 1pt solid windowtext; border-bottom: 1pt solid windowtext; border-left: 1pt solid windowtext; border-top: none;">Register to attend an event or program (in-person or online)</td><td colspan="1" rowspan="1" valign="top" width="71%" style="padding: 0cm 5.4pt; width: 546.188px; border-top: none; border-left: none; border-bottom: 1pt solid windowtext; border-right: 1pt solid windowtext;">Information you provide when registering for or attending University events is used to facilitate your involvement with the event or program, including any correspondence necessary to manage your registration, attendance or other related request.

Information related to dietary or accessibility requirements is collected for some events to better understand and accommodate your requirements.

For group bookings, your details may be provided to the University by a member of the group on your behalf. In this case, we will send you confirmation of your registration including a link to our privacy notice.Your information may be provided to third parties engaged by us to deliver event services, including venue providers and caterers.We may record online events and make them publicly available in the University’s publications, websites and other promotional material for teaching purposes or in order to promote the University’s services. Where you do not wish to be recorded, you can choose to keep your camera switched off, remain muted, and refrain from typing in the chat during the event.</td></tr><tr><td colspan="1" rowspan="1" valign="top" width="28%" style="padding: 0cm 5.4pt; width: 206.062px; border-right: 1pt solid windowtext; border-bottom: 1pt solid windowtext; border-left: 1pt solid windowtext; border-top: none;">Make a gift or donation </td><td colspan="1" rowspan="1" valign="top" width="71%" style="padding: 0cm 5.4pt; width: 546.188px; border-top: none; border-left: none; border-bottom: 1pt solid windowtext; border-right: 1pt solid windowtext;">Information about your gift or donation is used to administer and process your contribution. We may also send you information about donor relations and fundraising activities.Your donation details may be disclosed to your nominated financial institution and government departments, such as the Australian Taxation Office (ATO), where required to comply with relevant laws.</td></tr><tr><td colspan="1" rowspan="1" valign="top" width="28%" style="padding: 0cm 5.4pt; width: 206.062px; border-right: 1pt solid windowtext; border-bottom: 1pt solid windowtext; border-left: 1pt solid windowtext; border-top: none;">Interact with the University as an alum</td><td colspan="1" rowspan="1" valign="top" width="71%" style="padding: 0cm 5.4pt; width: 546.188px; border-top: none; border-left: none; border-bottom: 1pt solid windowtext; border-right: 1pt solid windowtext;">If you studied at the University, information that you provided upon enrolment and during your time as a student, or which is otherwise collected by the University during your studies, is subsequently provided to the Alumni Office.In some cases, we may collect and hold alumni information derived from publicly available sources, either directly or through targeted internet searches, to maintain our records. These public sources may include public announcements, professional social media profiles (such as LinkedIn), business-related resources including company websites, honours lists, and reliable news sources.We use information about our alumni to foster and facilitate alumni relationships and networks. We may also send you information about alumni relations activities and events.Your information may be provided to third parties engaged by us to provide alumni, supporter and fundraising related services, such as social media platforms.Further information can be found in our <a href="https://about.unimelb.edu.au/strategy/governance/compliance-obligations/privacy/privacy-statements/alumni,-friends-and-supporters-privacy-statement" style="color: blue;" target="_blank">Alumni, friends and supporters’ privacy statement</a>.</td></tr><tr><td colspan="1" rowspan="1" valign="top" width="28%" style="padding: 0cm 5.4pt; width: 206.062px; border-right: 1pt solid windowtext; border-bottom: 1pt solid windowtext; border-left: 1pt solid windowtext; border-top: none;">Participate in user experience and market research, including feedback surveys</td><td colspan="1" rowspan="1" valign="top" width="71%" style="padding: 0cm 5.4pt; width: 546.188px; border-top: none; border-left: none; border-bottom: 1pt solid windowtext; border-right: 1pt solid windowtext;">Where you have opted-in to receive promotional communications, we may occasionally invite you to respond to a feedback survey about our services or participate in market research. Details about your participation or feedback is used to improve our services and your experience with the University.Your information may be provided to third parties engaged by us to perform market research or other marketing-relating services, including survey and marketing research companies.</td></tr><tr><td colspan="1" rowspan="1" valign="top" width="28%" style="padding: 0cm 5.4pt; width: 206.062px; border-right: 1pt solid windowtext; border-bottom: 1pt solid windowtext; border-left: 1pt solid windowtext; border-top: none;">Targeted digital advertising</td><td colspan="1" rowspan="1" valign="top" width="71%" style="padding: 0cm 5.4pt; width: 546.188px; border-top: none; border-left: none; border-bottom: 1pt solid windowtext; border-right: 1pt solid windowtext;">We may use your de-identified and personal information, including information about your interests and preferences, to tailor our digital content and communications, and target relevant audiences.De-identified information may be provided to social media companies or other digital communication platforms to enable us to provide targeted information to specific audiences (including for the creation of Lookalike audiences), or to exclude you from receiving information about courses or events for which you have already enrolled.If you have a <a href="https://your.unimelb.edu.au/secure/s/login?ec=302&amp;startURL=%2Fsecure%2Fs%2Fcommunication-preferences" style="color: blue;" target="_blank">communications profile</a>, you can opt-out of targeted advertising by changing your consent and preference settings.</td></tr></tbody></table> Personal information, including details of your interaction with the University and communication preferences, is securely held in the University’s relationship and events management platforms. It is only accessible by authorised personnel to the extent necessary for them to manage your relationship or interaction with the University.In some instances, your personal information may be transferred outside of Victoria or Australia. For example, where providers are located internationally or use a cloud-based system with servers based in international jurisdictions. We take all reasonable steps to ensure that the interstate or overseas transfer of personal information is in accordance with our privacy obligations as outlined in the University’s <a href="https://about.unimelb.edu.au/strategy/governance/compliance-obligations/privacy/privacy-statements/general-privacy-statement" target="_blank" style="font-family: Verdana, sans-serif; color: blue;">General Privacy Statement</a>.If you choose not to provide the personal information requested, we may not be able to provide you with the specific information or assistance you have requested.Further privacy informationRefer to the University’s <a href="https://about.unimelb.edu.au/strategy/governance/compliance-obligations/privacy/privacy-statements/general-privacy-statement" target="_blank" style="font-family: Verdana, sans-serif; color: blue;">General Privacy Statement</a> or <a href="https://about.unimelb.edu.au/strategy/governance/compliance-obligations/privacy/privacy-statements" target="_blank" style="font-family: Verdana, sans-serif; color: blue;">other privacy statements</a> for general information about how we process and protect personal information, including:<ul><li>our lawful basis for processing personal information;</li><li>collection, use and disclosure of personal information;</li><li>accuracy, security and storage of personal information;</li><li>retention and disposal of personal information;</li><li>your individual rights; and</li><li>applicable privacy laws.</li></ul>Refer to the University’s <a href="https://www.unimelb.edu.au/legal/online-privacy" target="_blank" style="font-family: Verdana, sans-serif; color: blue;">Online Privacy Statement</a> for information about how personal information may be automatically collected from you, such as through the use of cookies, as a result of your visit to websites controlled by the University.Your rightsYou may request access to, or correction of, your personal information we hold, or exercise your individual rights as applicable under relevant privacy laws, unless this would have an unreasonable impact on the privacy of others or would contravene the University’s other legislative obligations.If the lawful collection of your personal information is based on your consent, you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of our processing of your information prior to you withdrawing your consent.ContactYou can contact us through Stop1 or phoning 13 MELB (136352).For further information about how the University manages personal information, and for details of how to make an enquiry, lodge a complaint, or contact the University’s Privacy and Data Protection Officer, please refer to our <a href="https://about.unimelb.edu.au/strategy/governance/compliance-obligations/privacy" target="_blank" style="font-family: Verdana, sans-serif; color: blue;">Privacy webpage</a>, view the <a href="https://policy.unimelb.edu.au/MPF1104/" target="_blank" style="font-family: Verdana, sans-serif; color: blue;">University&#39;s Privacy Policy</a> or contact <a href="mailto:privacy-officer@unimelb.edu.au" target="_blank" style="font-family: Verdana, sans-serif; color: blue;">privacy-officer@unimelb.edu.au</a>.Last updated: 21 September 2023

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