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Collection notice
The University of Melbourne is committed to protecting your privacy by meeting its responsibilities under applicable privacy laws, as detailed in the
privacy collection notice
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Privacy notice
<p><strong>Privacy Notice (Relationships and Engagement)</strong> </p><p>This privacy notice applies to anyone who interacts with the University of Melbourne (“University”) in the ways described in the table below. </p><p>This includes students, staff, alumni, collaborators, partners, supporters of the University and the general public. </p><p> </p><p><strong>Why we collect your personal information</strong><span style="font-family: Arial, sans-serif;"> </span> </p><p> </p><p>The University collects and processes your personal information to: </p><p>· manage your interaction and relationship with the University; </p><p>· facilitate our events, communications and fundraising; </p><p>· administer your communications profile, and your consent and preference settings; </p><p>· maintain up to date information in our relationship management systems; </p><p>· improve our services and your experience with the University, and </p><p>· inform general business analysis, administration, quality assurance, reporting and planning activities. </p><p> </p><p>The “processing" of personal information refers to all activities relating to the management of your personal information, from its collection and use, through to its storage and disposal, and everything in between. </p><p> </p><p><strong>What we collect and how</strong> </p><p>We will process your personal information as necessary for our legitimate interests or with your consent, in accordance with applicable privacy laws, and only under the following circumstances: </p><p>· for the purpose for which it was collected; </p><p>· a related purpose which you might reasonably expect; </p><p>· where you have consented to the processing; or </p><p>· if we are required or permitted to do so by law. </p><p> </p><p>We collect personal information directly from you wherever possible, unless otherwise specified. Your personal information may be processed in different ways, depending on the nature of your interaction with the University as described in the following table. </p><p> </p><table class="ql-table-blob" border="1" style="width: 420.3pt; white-space: pre-wrap; margin-left: 30pt;" width="560"><tbody><tr style="height: 36.75pt;"><td colspan="1" rowspan="1" width="163" style="padding: 0cm; width: 122.55pt; border: 1pt solid windowtext; height: 36.75pt;"><p class="MsoNormal" style=""><span style="color: black;">Interaction with the University </span></p></td><td colspan="1" rowspan="1" width="397" style="padding: 0cm; width: 297.75pt; border-width: 1pt 1pt 1pt medium; border-style: solid solid solid none; border-color: windowtext windowtext windowtext currentcolor; height: 36.75pt;"><p class="MsoNormal" style=""><span style="color: black;">Data collection, use and disclosure </span></p></td></tr><tr style="height: 15pt;"><td colspan="1" rowspan="1" valign="top" width="163" style="padding: 0cm; width: 122.55pt; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; height: 15pt;"><p class="MsoNormal" style=""><span style="color: black;">Receive promotional communications </span></p></td><td colspan="1" rowspan="1" valign="top" width="397" style="padding: 0cm; width: 297.75pt; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; height: 15pt;"><p class="MsoNormal" style=""><span style="color: black;">When you express interest in or interact with the University, we may ask if you would like to opt-in to receive newsletters, information about relevant courses, programs and events happening at the University of Melbourne. </span></p><p class="MsoNormal" style=""><span style="color: black;"> </span><span style="color: black;"> </span></p><p class="MsoNormal" style=""><span style="color: black;">Where you have opted-in, we will send you information and promotional messages using various contact methods including email, phone, SMS and post. This may include information about our services, research, activities, or requests to provide feedback and participate in market research. </span></p><p class="MsoNormal" style=""><span style="color: black;"> You can unsubscribe at any time by following the unsubscribe prompts in our communications or by changing your consent and preference settings in your <a href="https://your.unimelb.edu.au/secure/s/login?ec=302&startURL=%2Fsecure%2Fs%2Fcommunication-preferences" style="color: rgb(4, 105, 193); text-decoration: underline;" target="_blank">communications profile</a>. </span></p></td></tr><tr style="height: 15pt;"><td colspan="1" rowspan="1" valign="top" width="163" style="padding: 0cm; width: 122.55pt; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; height: 15pt;"><p class="MsoNormal" style=""><span style="color: black;">Submit an enquiry, request, or expression of interest </span></p></td><td colspan="1" rowspan="1" valign="top" width="397" style="padding: 0cm; width: 297.75pt; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; height: 15pt;"><p class="MsoNormal" style=""><span style="color: black;">Details you provide when submitting an enquiry or registering your interest in a University service are used to manage and correspond with you about your enquiry, request or expression of interest. On specific occasions, your information may be provided to third parties external to the University, if this is required to address your enquiry or fulfil your request. For example, if you express interest in a scholarship sponsored by an external organisation your information may be shared with the sponsor if necessary. This will depend on the specific nature of your enquiry or request and will be made clear at the time of your submission. </span></p></td></tr><tr style="height: 15pt;"><td colspan="1" rowspan="1" valign="top" width="163" style="padding: 0cm; width: 122.55pt; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; height: 15pt;"><p class="MsoNormal" style=""><span style="color: black;">Register to attend an event or program (in-person or online) </span></p></td><td colspan="1" rowspan="1" valign="top" width="397" style="padding: 0cm; width: 297.75pt; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; height: 15pt;"><p class="MsoNormal" style=""><span style="color: black;">Information you provide when registering for or attending University events is used to facilitate your involvement with the event or program, including any correspondence necessary to manage your registration, attendance or other related request. Information related to dietary or accessibility requirements is collected for some events to better understand and accommodate your requirements. As part of your ongoing relationship with the University, information about your participation in events or programs, including your attendance or engagement, may be shared with the University’s Advancement team. This helps the University manage alumni and supporter engagement, improve your experience, and provide information about events, programs, or opportunities that may interest you. For group bookings, your details may be provided to the University by a member of the group on your behalf. In this case, we will send you confirmation of your registration including a link to our privacy notice. </span></p><p class="MsoNormal" style=""><span style="color: black;">Your information may be provided to third parties engaged by us to deliver event services, including venue providers and caterers. </span></p><p class="MsoNormal" style=""><span style="color: black;">We may record online events and make them publicly available in the University’s publications, websites and other promotional material for teaching purposes or in order to promote the University’s services. Where you do not wish to be recorded, you can choose to keep your camera switched off, remain muted, and refrain from typing in the chat during the event. </span></p></td></tr><tr style="height: 15pt;"><td colspan="1" rowspan="1" valign="top" width="163" style="padding: 0cm; width: 122.55pt; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; height: 15pt;"><p class="MsoNormal" style=""><span style="color: black;">Make a gift or donation </span></p><p class="MsoNormal" style=""><i><span style="color: black;"> </span></i><span style="color: black;"> </span></p></td><td colspan="1" rowspan="1" valign="top" width="397" style="padding: 0cm; width: 297.75pt; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; height: 15pt;"><p class="MsoNormal" style=""><span style="color: black;">Information about your gift or donation is used to administer and process your contribution. We may also send you information about donor relations and fundraising activities. </span></p><p class="MsoNormal" style=""><span style="color: black;">Your donation details may be disclosed to your nominated financial institution and government departments, such as the Australian Taxation Office (ATO), where required to comply with relevant laws. </span></p></td></tr><tr style="height: 15pt;"><td colspan="1" rowspan="1" valign="top" width="163" style="padding: 0cm; width: 122.55pt; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; height: 15pt;"><p class="MsoNormal" style=""><span style="color: black;">Interact with the University as an alum </span></p></td><td colspan="1" rowspan="1" valign="top" width="397" style="padding: 0cm; width: 297.75pt; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; height: 15pt;"><p class="MsoNormal" style=""><span style="color: black;">If you studied at the University, information that you provided upon enrolment and during your time as a student, or which is otherwise collected by the University during your studies, is subsequently provided to the Alumni Office. </span></p><p class="MsoNormal" style=""><span style="color: black;">In some cases, we may collect and hold alumni information derived from publicly available sources, either directly or through targeted internet searches, to maintain our records. These public sources may include public announcements, professional social media profiles (such as LinkedIn), business-related resources including company websites, honours lists, and reliable news sources. </span></p><p class="MsoNormal" style=""><span style="color: black;">We use information about our alumni to foster and facilitate alumni relationships and networks. We may also send you information about alumni relations activities and events. </span></p><p class="MsoNormal" style=""><span style="color: black;">Your information may be provided to third parties engaged by us to provide alumni, supporter and fundraising related services, such as social media platforms. </span></p><p class="MsoNormal" style=""><span style="color: black;">Further information can be found in our <a href="https://about.unimelb.edu.au/strategy/governance/compliance-obligations/privacy/privacy-statements/alumni,-friends-and-supporters-privacy-statement" style="color: rgb(4, 105, 193); text-decoration: underline;" target="_blank">Alumni, friends and supporters’ privacy statement</a>. </span></p></td></tr><tr style="height: 15pt;"><td colspan="1" rowspan="1" valign="top" width="163" style="padding: 0cm; width: 122.55pt; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; height: 15pt;"><p class="MsoNormal" style=""><span style="color: black;">Participate in user experience and market research, including feedback surveys </span></p></td><td colspan="1" rowspan="1" valign="top" width="397" style="padding: 0cm; width: 297.75pt; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; height: 15pt;"><p class="MsoNormal" style=""><span style="color: black;">Where you have opted-in to receive promotional communications, we may occasionally invite you to respond to a feedback survey about our services or participate in market research. Details about your participation or feedback is used to improve our services and your experience with the University. </span></p><p class="MsoNormal" style=""><span style="color: black;">Your information may be provided to third parties engaged by us to perform market research or other marketing-relating services, including survey and marketing research companies. </span></p></td></tr><tr style="height: 15pt;"><td colspan="1" rowspan="1" valign="top" width="163" style="padding: 0cm; width: 122.55pt; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; height: 15pt;"><p class="MsoNormal" style=""><span style="color: black;">Targeted digital advertising </span></p></td><td colspan="1" rowspan="1" valign="top" width="397" style="padding: 0cm; width: 297.75pt; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; height: 15pt;"><p class="MsoNormal" style=""><span style="color: black;">We may use your de-identified information, including information about your interests and preferences, to tailor our digital content and communications, and target relevant audiences. </span></p><p class="MsoNormal" style=""><span style="color: black;">De-identified information may be provided to social media companies or other digital communication platforms to enable us to provide targeted information to specific audiences (including for the creation of Lookalike audiences), or to exclude you from receiving information about courses or events for which you have already enrolled. </span></p><p class="MsoNormal" style=""><span style="color: black;">If you have a <a href="https://your.unimelb.edu.au/secure/s/login?ec=302&startURL=%2Fsecure%2Fs%2Fcommunication-preferences" style="color: rgb(4, 105, 193); text-decoration: underline;" target="_blank">communications profile</a>, you can opt-out of targeted advertising by changing your consent and preference settings. </span></p></td></tr><tr style="height: 15pt;"><td colspan="1" rowspan="1" valign="top" width="163" style="padding: 0cm; width: 122.55pt; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; height: 15pt;"><p class="MsoNormal" style=""><span style="font-weight: 700;"><span style="color: black;">Participate in mentoring</span></span></p><p class="MsoNormal" style=""><span style="color: black;"> </span></p></td><td colspan="1" rowspan="1" valign="top" width="397" style="padding: 0cm; width: 297.75pt; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; height: 15pt;"><p class="MsoNormal" style=""><span style="color: black;">Information you provide will be used by program administrators to engage, match, and communicate with participants, and to monitor and keep a record of program relationships.</span></p><p class="MsoNormal" style=""><span style="color: black;">Your information will be collected on a third party software system (Chronus) to manage these program relationships. Details provided will also be used to update your details in the University’s CRM, Salesforce.</span></p><p class="MsoNormal" style=""><span style="color: black;"> </span></p></td></tr></tbody></table><p><span style="font-family: Arial, sans-serif;"> </span> </p><p>Personal information, including details of your interaction with the University and communication preferences, is securely held in the University’s relationship and events management platforms. It is only accessible by authorised personnel to the extent necessary for them to manage your relationship or interaction with the University. </p><p>In some instances, your personal information may be transferred outside of Victoria or Australia. For example, where providers are located internationally or use a cloud-based system with servers based in international jurisdictions. We take all reasonable steps to ensure that the interstate or overseas transfer of personal information is in accordance with our privacy obligations as outlined in the University’s <a href="https://about.unimelb.edu.au/strategy/governance/compliance-obligations/privacy/privacy-statements/general-privacy-statement" rel="noopener noreferrer" target="_blank" style="color: rgb(4, 105, 193);">General Privacy Statement</a>. </p><p>If you choose not to provide the personal information requested, we may not be able to provide you with the specific information <span style="font-size: 10.5pt;">or assistance you have requested. </span></p><p><span style="font-size: 10.5pt;"> </span></p><p><strong style="font-size: 10.5pt;">Further privacy information</strong><span style="font-size: 10.5pt;"> </span></p><p><span style="font-size: 10.5pt;">Refer to the University’s </span><a href="https://about.unimelb.edu.au/strategy/governance/compliance-obligations/privacy/privacy-statements/general-privacy-statement" rel="noopener noreferrer" target="_blank" style="font-size: 10.5pt; color: rgb(70, 120, 134);">General Privacy Statement</a><span style="font-size: 10.5pt;"> or </span><a href="https://about.unimelb.edu.au/strategy/governance/compliance-obligations/privacy/privacy-statements" rel="noopener noreferrer" target="_blank" style="font-size: 10.5pt; color: rgb(70, 120, 134);">other privacy statements</a><span style="font-size: 10.5pt;"> for general information about how we process and protect personal information, including: </span></p><p><span style="font-size: 10pt; font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span><span style="font-size: 10.5pt;">our lawful basis for processing personal information; </span></p><p><span style="font-size: 10pt; font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span><span style="font-size: 10.5pt;">collection, use and disclosure of personal information; </span></p><p><span style="font-size: 10pt; font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span><span style="font-size: 10.5pt;">accuracy, security and storage of personal information; </span></p><p><span style="font-size: 10pt; font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span><span style="font-size: 10.5pt;">retention and disposal of personal information; </span></p><p><span style="font-size: 10pt; font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span><span style="font-size: 10.5pt;">your individual rights; and </span></p><p><span style="font-size: 10pt; font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span><span style="font-size: 10.5pt;">applicable privacy laws. </span></p><p><span style="font-size: 10.5pt;">Refer to the University’s </span><a href="https://www.unimelb.edu.au/legal/online-privacy" rel="noopener noreferrer" target="_blank" style="font-size: 10.5pt; color: rgb(70, 120, 134);">Online Privacy Statement</a><span style="font-size: 10.5pt;"> for information about how personal information may be automatically collected from you, such as through the use of cookies, as a result of your visit to websites controlled by the University. </span></p><p><span style="font-size: 10.5pt;"> </span></p><p><strong style="font-size: 10.5pt;">Your rights</strong><span style="font-size: 10.5pt;"> </span></p><p><span style="font-size: 10.5pt;">You may request access to, or correction of, your personal information we hold, or exercise your individual rights as applicable under relevant privacy laws, unless this would have an unreasonable impact on the privacy of others or would contravene the University’s other legislative obligations. </span></p><p><span style="font-size: 10.5pt;">If the lawful collection of your personal information is based on your consent, you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of our processing of your information prior to you withdrawing your consent. </span></p><p><span style="font-size: 10.5pt;"> </span></p><p><strong style="font-size: 10.5pt;">Contact</strong><span style="font-size: 10.5pt;"> </span></p><p><span style="font-size: 10.5pt;">You can contact us through Stop1 or phoning 13 MELB (136352). </span></p><p><span style="font-size: 10.5pt;">For further information about how the University manages personal information, and for details of how to make an enquiry, lodge a complaint, or contact the University’s Privacy and Data Protection Officer, please refer to our </span><a href="https://about.unimelb.edu.au/strategy/governance/compliance-obligations/privacy" rel="noopener noreferrer" target="_blank" style="font-size: 10.5pt; color: rgb(70, 120, 134);">Privacy webpage</a><span style="font-size: 10.5pt;">, view the </span><a href="https://policy.unimelb.edu.au/MPF1104/" rel="noopener noreferrer" target="_blank" style="font-size: 10.5pt; color: rgb(70, 120, 134);">University's Privacy Policy</a><span style="font-size: 10.5pt;"> or contact </span><a href="mailto:privacy-officer@unimelb.edu.au" rel="noopener noreferrer" target="_blank" style="font-size: 10.5pt; color: rgb(11, 92, 171);">privacy-officer@unimelb.edu.au</a><span style="font-size: 10.5pt;">. </span></p><p><span style="font-size: 10.5pt;"> </span></p><p><strong style="font-size: 10.5pt;">Last Updated:</strong><span style="font-size: 10.5pt;"> 23 June 2026</span></p>
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